Endorsement: Chandi Shah

“As a small business owner-I can tell a lot about someone by how they treat my staff. The way they speak to the person at the register when they finally get there after a long wait. How they react when we have run out of their favorite flavor.

Tracey has been my customer since day 1. Through personal loss, a pandemic, life…she has been the same Tracey that my staff has always loved. Always kind, respectful and humble. They enjoy her so much that when they know they are low on “her flavor” (yes! They call it “her flavor”!) they start messaging each other to get that ingredient moved-on their own.

As many faces as they see each day-that really says something about the impression she has left on them.

In customer service-you aren’t always met with kindness and gratitude.

When Tracey walks into my business, they most definitely know they will be.”

-Chandi Shah, Winans